Order Fulfillment Notification

Discover how HotWax Commerce ensures real-time order fulfillment notification, seamlessly updating Shopify with accurate order statuses.

When orders are packed and shipped in HotWax Commerce, the fulfillment status is promptly updated. This real-time synchronization ensures that Shopify receives accurate updates on order statuses, automatically marking them as Fulfilled. This feature is vital for maintaining transparency and providing customers with real-time visibility into their order status. It also streamlines workflow efficiency by automating the fulfillment process and reducing manual tasks.

Step-by-Step Usage Instructions:

Accessing the Job Manager App:

1. Log in to your HotWax Commerce admin dashboard.

2. Navigate to the Apps section and select Job Manager.

Navigating to the Orders Section:

1. Once in the Job Manager app, locate the menu and click on Orders.

Scheduling the Completed Job:

1. In the Orders section, you'll find a list of orders awaiting fulfillment.

2. Select the orders that have been successfully packed and shipped.

3. Look for the option to schedule a job, typically labeled Scheduled Jobs or similar.

Selecting the Completed Job:

1. Within the scheduled jobs options, locate and select the Completed job.

2. This action triggers the fulfillment status update for the selected orders.

Confirming the Action:

1. Double-check the selected orders to ensure accuracy.

2. Confirm the scheduling of the Completed job.

Reviewing the Fulfillment Status Update:

1. After scheduling the job, verify that the fulfillment status has been updated successfully.

2. Check for any tracking information associated with the order, if available.

Verification in Shopify:

1. Log in to your Shopify admin dashboard.

2. Navigate to the orders section or dashboard where order statuses are displayed.

Observing the Order Status Update:

1. In Shopify, locate the recently fulfilled orders.

2. Confirm that the order status has been automatically updated to Fulfilled.