Initial Training

This document provides a checklist with hyperlinks for calls, training, tools, guides, logins, and client info for new joinees

About HotWax Commerce

• HotWax Commerce as a company

• HotWax Commerce Positioning

Blogs

• Inventory planning mistakes retailers can learn from the year 2022 and avoid in 2023

• What Is Omnichannel Order Management & Why Does It Exist?

• 17 Key Concepts of Omnichannel Order Management

• Omnichannel Order Management: Mastering Inventory Synchronization

• Omnichannel Strategies, Challenges, and Solutions | Omnichannel Retail

• Role of Inventory Explainability in Omnichannel Inventory Management

• Top Challenges of Shopify Buy Online Pick-Up In Store: Part I

• Top Challenges of Shopify Buy Online Pick-Up In Store: Part II

• Pre-Orders vs. Backorders: What’s The Difference?

• How To Achieve Same-Day Delivery With Smart Order Routing

• Reduce Shopify Overselling with Inventory Thresholds

• What is Shopify Order Management System?

• How To Integrate Omnichannel Order Management System With Shopify?

• ERP vs OMS : Finding the Right Balance in Omnichannel Retailing

Learn HotWax OMS

• Getting started with HotWax Commerce

• Order lifecycle BPM

• Inventory lifecycle BPM

• Store fulfillment BPM

• Warehouse fulfillment BPM

Demo Videos

• Order Routing Engine - The Smart Order Routing Software of Omnichannel OMS

• Ship From Store- Order fulfillment from store for Shopify Merchants

• Taking Pre-Orders on Shopify? | Shopify Pre Order App | Pre-Order Management for Shopify

• Shopify Store Pickup - Show in-store product availability on PDP and fulfill from Shopify POS

• Shopify Store Pickup - Receive inventory in Shopify POS and instantly offer BOPIS on PDP

• Shopify Store Pickup - Sync Shopify POS sales to prevent BOPIS overpromising

• Shopify Store Pickup - Increase AOV (average order value) with mixed cart

• Inventory Tracking in HotWax Commerce

• Omnichannel Retail Sales Audit Software (OReSA) - Simplify Monthly Retail Sales Audit Process

Product

• Omnichannel Order Management

Use Cases

• Same-Day Buy Online Pick-Up In Store

• Order Routing & Fulfillment

• Unified Inventory

• Pre-Orders

• Buy Online Return In Store

• Store Inventory Management

Solutions

• Omnichannel Order Management System for Shopify

• Sales Auditing Simplified with OReSA

• BI Reports & Analytics (BIRA)

Integrations

• Shopify and HotWax integration

• NetSuite integration

Call Recordings

• Upwest discovery call 2024 (OMS capabilities, integrations, multi-brand setup)

• FAO/ UCG discovery call 2023 (HotWax Commerce deck, integrations)

• UCG demo call 2023 (OMS for Shopify, Order Routing, ATP calculation, OReSA)

• Krewe discovery 2022 (SFS, Store Fulfillment)

• Krewe demo 2022 (BOPIS, SFS, Integrations, Q&A)

• Perry Ellis discovery 2022 (BOPIS & SFS)

• Perry Ellis demo 2022 (BOPIS & Same-Day delivery, PDP experience)

• ADOC discovery 2022 (BOPIS & SFS)

• ADOC discovery 2023 (Shopify eCommerce, Fulfillment)

• ADOC demo 2022 (BOPIS, SFS, introduction to OMS)

• Gorjana discovery 2022 (BOPIS)

• Gorjana discovery 2023 (BOPIS & SFS)

• Gorjana demo 2023 (NetSuite, Shopify, HotWax dataflow for SFS and BOPIS)

• Cariuma discovery 2022 (Pre-Orders)

• Cariuma demo 2022 (Pre-Orders)

• Boston Proper discovery 2022 (Pre-Orders)

• Boston Proper demo 2022 (Pre-Orders)

User Training Sessions

• Krewe training calls (Store fulfillment, Store Inventory Management)

• FAO training call (Advanced level call on store operations—prior product understanding essential)

Tool Kit

• GitHub

• GitLab

• GitBook

• G Suite

• VS Code

• ClickUp

• Figma

• HubSpot

• Shopify

• Slack

• Jira

User Guides and HotWax Apps Suite

• Credentials- In the OMS field write: dev-oms, username: hotwax.user, password: hotwax@786 for every app

• Documents HomePage (https://docs.hotwax.co)

• Launchpad Login

• Job Manager App Login

• Store Fulfillment App Login

• Picking App Login

• BOPIS Fulfillment App Login

• Inventory Receiving App Login

• Cycle Counting App Login

• Pre-Order Management App Login

• Import App Login

• User Management App Login

• Facility Management App Login

• Safety Stock

Create draft orders

• Product Store Configurations

• OMS login

  • Common login for OMS: hotwax.user

  • Password: hotwax@786

• Shopify backend login

• eCommerce

  • Card details to place an online order

    • Card number: 1

    • Expiry: 03/26

    • CVV: 096 OR 123

Client Implementations

• ADOC

• Krewe

• New Era Caps

• Cariuma

• Gorjana

• E-Bike

• Steve Madden

Research and Understand

• APIs Blog 1

• APIs Blog 2

• Webhooks

• SFTP locations

• File based integration

• CSV and JSON format

• Nifi

• Solr

• SQL Queries

Additional Skills

• Touch typing

• Content writing