Product Store

Learn how the 'Product Store' feature in HotWax Commerce streamlines operations and manages configurations for retailers with multiple brands, including pre-configured settings for ADOC.

In HotWax Commerce, a “Product Store” represents a company or brand. This functionality is useful for retailers with multiple brands. Product Stores help users organize and manage configurations for their brands efficiently within HotWax Commerce.

This section displays the default settings configured for ADOC, specifically adjusted to match its unique business needs. These settings are pre-configured to streamline operations and reflect the typical setup ideal for ADOC’s operations within HotWax Commerce.

Users have the flexibility to adjust these configurations as necessary to align with their specific business requirements or evolving needs.

Certain settings are mandatory for every Product Store to ensure efficient operations.

Field	Description	Value
Store Name	Product Store serves as a representation of a company or brand, particularly useful for retailers managing multiple brands. Make sure to specify the brand name before proceeding.	Refer Table 3
Inventory Facility	It is the default facility used to push inventory counts from HotWax Commerce to eCommerce.	_NA_
Reserve inventory	HotWax Commerce serves as Inventory Master therefore it reserves inventory for all online orders. This setting should consistently remain at its default value of Y without alteration to ensure accurate inventory management.	Y
Enable Brokering	Brokering ensures optimized inventory allocation for orders. Therefore, this setting should always be maintained at its default value of Y and should not be modified.	Y
Pre-order auto releasing	This setting enables users to configure whether the inventory for pre-order items should be automatically released when the shipping date arrives. The settings should be changed to N if the user wants manual control over releasing pre-orders.	N
Explode Order Items	This setting changes if multi-quantity order items are exploded into single-quantity multiple items. The default value for this setting is "Y" indicating that it is enabled, it should not be changed to "N", as many flows of HotWax Commerce are not tested for this setting.	Y
Allow Split	This setting allows users to configure whether the orders should be split, and multiple shipments should be created for orders. If the user wants to prevent order splitting, this setting should be modified to 'N'.	Y
Auto Approve Order	Orders are only brokered after they are approved in HotWax Commerce. Based on the business rules whether auto-approval of orders needs to be enabled or disabled, its value can be set from the dropdown as Y or N.	N
Auto Cancel Days	Retailers can set auto-cancel days to ensure that if inventory is not allocated to an order within defined days, the corresponding order will be automatically canceled. The default value is 0, indicating no auto-cancel days should be applied.	0
Currency	This setting allows users to set the preferred currency for the product store to use for prices, etc. This information is fetched from the organization’s Google form.	Refer Table 3
Product Identifier	This setting allows users to configure which identification of a product is used as primary internalName in HotWax Commerce.	Shopify product SKU
Sales Order ID Prefix	Adding a prefix to the internal ID helps visually separate purchase orders and sales orders.	Refer Table 3

Additionally, users have the flexibility to configure additional settings based on the specific business needs of ADOC.

Settings	Description	Value
INV_CNT_VIEW_QOH	This setting allows users to see current QOH from HotWax Commerce on the product detail page of the Inventory Count app to help users during the periodic cycle count.	false
PRDT_IDEN_PREF	Retailers can set a preferred Product Identifier for employees to view products with defined product identifiers.	Refer Table 3
RTN_RSTCK_FAC	This is the default facility that will be used to restock the return products.	WH
SAVE_BILL_TO_INF	Save customers' Bill To information on orders from Shopify in HotWax Commerce.	Y
RATE_SHOPPING	Rate Shopping feature allows HotWax Commerce to find the lowest possible shipping option that can deliver the order within SLA.	N
DEFAULT_CARRIER	Retailers can assign a default shipping carrier to handle the transportation and delivery of products within a specific product store.	Refer Table 3
FULFILL_NOTIF	Retailers can send a fulfillment notification to customers when there is a fulfillment update on their order.	Y

Details specific to various ADOC OMS instances

Setting	El Salvador	Nicaragua	Honduras	Guatemala	Costa Rica
Store Name	ADOC Store	ADOC Nicaragua	ADOC Honduras	ADOC Guatemala	ADOC Costa Rica
Currency	USD	NIO	HNL	GTQ	CRC
Sales Order ID Prefix	ADOC	ADOC	ADOC0	ADOC	ADOC
PRDT_IDEN_PREF	{"primaryId":"internalName", "secondaryId":"parentProductName"}	{"primaryId":"parentProductName", "secondaryId":"title"}	{"primaryId":"parentProductName", "secondaryId":"SHOPIFY_PROD_SKU"}	{"primaryId":"internalName", "secondaryId":"parentProductName"}	{"primaryId":"internalName", "secondaryId":"title"}
DEFAULT_CARRIER	C807	CARGOTRANS	HN_DEFAULT_CARRIER	-	TERMINAL_EXPRESS

Primary product store of the facility

It is important to ensure that each facility has a designated primary product store. This can be configured in the Facilities app by selecting the primary product store from the Product Stores card. Assigning a product store as primary ensures that the facility is displayed in the Admin Helper app only for the selected primary product store.

If a facility does not have a product store marked as primary, it will not appear in Shopify for that product store. This ensures only facilities linked to the primary product store are visible.