> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/readme.md). # Documents This document serves as a hub linking various user manuals for HotWax Commerce, an omnichannel Order Management System integrating Shopify and NetSuite. Find direct access to resources tailored for **Store Operations, Retail Operations Teams, and System Administrators.** Explore the sections **"Learn HotWax OMS," "Learn Shopify," and "Learn NetSuite,"** empowering users to maximize the potential of HotWax Commerce for your businesses. ## Resources :desktop:


Glossary	glossary-card.png	https://docs.hotwax.co/documents/learn-hotwax-oms
Blogs	blogs-card.jpeg	https://www.hotwax.co/blog
Product Updates	PU.png	https://www.hotwax.co/product-update
Forum	forum-card.png	https://forum.hotwax.io/
FAQ	faq-card.png	https://www.hotwax.co/frequently-asked-questions

## Learn HotWax OMS :orange\_book:


Getting Started	launch-hc.png	#learn-hotwax-oms	https://docs.hotwax.co/documents/learn-hotwax-oms/readme-1
Business Processes	business-processes-card.png		https://docs.hotwax.co/documents/learn-hotwax-oms/business-processes/business-processes
Business Process Models	BPM.png		https://docs.hotwax.co/documents/learn-hotwax-oms/business-process-models/business-process-models

## Store Operations User Manual :convenience\_store:


BOPIS Fulfillment App	BOPIS Fulfillment App	BOPIS.png
Fulfillment App	Fulfillment App	store-ff.png
Returns	In-Store Returns	return.png
Receiving	Receiving	receiving-card.jpeg
Cycle Count	Cycle Count	cycle-count-card.jpeg
Transfer Orders	Transfer Orders	TO.png

## Retail Operations User Manual :department\_store:


Job Manager	job-manager.png	Job Manager
Job Workflows	workflows.png	Job Workflows
Products	product.png	Products
Orders	order.png	Orders
Inventory	inventory.png	Inventory
Order Routing	brokering.png	https://docs.hotwax.co/documents/retail-operations/orders/order-routing
Pre-Orders	pre-order.png	Pre-Orders
Returns	return.png	Returns
Cycle Count	cycle-count-card.jpeg	Cycle Count

## System Admin User Manual :video\_game:


Company App	Company	company.png
Product Store	https://app.gitbook.com/s/vRjh4vkGRczeQJMpDxzL/product-store	product-store.png
Users	Users and security	user.png
Facilities	Facilities	facilities.jpeg
Fulfillment	Shipping Methods	fulfillment.png
Data Manager	Data Manager	data-manager.png

## Learn Shopify :green\_book:


Shopify Integration	Introduction	shopify-integration.png
Set up HotWax Commerce with Shopify	https://github.com/hotwax/oms-documentation/tree/user-guides-pub/documents/system-admin/administration/company/product-store-onboarding.md	shopify-setup.png
Product Sync	Products	shopify-product.png
Order Sync	Orders	shopify-order.png
Inventory Sync	Inventory	inventory-sync-card.png

## Learn NetSuite :blue\_book:


Integration Tools and Methodolgies	Integration Methodologies	ns-integ.png
Integration Flows	Integration Flows	ns-flow.png
Deployment	NetSuite Deployment	ns-deploy.jpeg
Synchronization Flows	Auditing	ns-sync.png

## Integrate with HotWax :dart:


APIs and Data Feeds	Integrate with HotWax	API.png
OMS Release Versions	OMS Release Versions	oms-release.png
HotWax Commerce Journeys	Buy Online Pickup In Store	journey.png

## Additional Integrations :jigsaw:


RetailPro	retailpro.png	https://github.com/hotwax/oms-documentation/tree/user-guides-pub/documents/additional-integrations/retailpro/README.md
Loop	loop-logo.png	https://docs.hotwax.co/documents/additional-integrations/loop/loop-online
Klaviyo	klaviyo.png	Klaviyo
Iterable	iterable-integration-card.png	Iterable Integration
EasyPost	easypost.png	EasyPost

## Analytics :bar\_chart:


Products	product-analytics.png	Product
Order	order-analytics.png	Analytics
Inventory	inv-analytics.jpeg	Inventory
Fulfillment	ff-analytics.png	Fulfillment
NetSuite	ns-analytics.png	NetSuite Sync

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