> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/store-operations/orders/fulfillment.md).

# Fulfillment App

## Key Features

Along with core functions like Pick, Pack, and Ship, the app includes helpful tools for both associates and managers:

* **Download Shipping Manifest for Carriers**: Managers can generate and download a shipping manifest. It is a detailed list of all ready-to-ship packages that will be shipped by a carrier.
* **Gift Card Activation**: Associates can activate gift cards directly from the app to speed up in-store gift card fulfillment.

## Pre-requisites to Use the App

To access the Fulfillment App, users must have the `FULFILLMENT_APP_VIEW` permission.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.hotwax.co/documents/store-operations/orders/fulfillment.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
