Discover the process of creating pickers in HotWax Commerce through CSV import or the user management app.
HotWax Commerce allows retailers to select pickers to streamline the process of picking orders from the shelves. As orders continuously flow in, efficient delegation of the picking items to pickers is crucial for timely processing. This delegation ensures that orders are processed promptly and accurately, contributing to customer satisfaction and retention. Furthermore, the feature facilitates incentive-based performance evaluation for pickers, motivating them to handle orders efficiently. Store managers can assign the picklist to picker to pick orders from the fulfillment app. The generated picklists can be printed or displayed in the picking app. Only the users with the picker role will be visible to store managers when assigning orders. Pickers can be created in two ways:
Adding Pickers in Bulk
Log in to HotWax Commerce and Navigate to the MDM > EXIM page through the Hamberger menu.
On the EXIM Page Choose Picker under the Relationship headings from the options available under Imports section
This will open an import picker data setup page.
On the import picker data setup page, download the sample CSV template, fill it with the required details, save the file, and upload it back into the system.
Following field need to be added in the CSV file:
external_party_id
ID of the external party
employee_id
ID of the employee
first_name
First name of the employee
last_name
Last name of the employee
facility_id
ID of the associated facility
facility_associated
Name of the associated facility
hiring_date
Date of hiring the employee
status
'A' for Active or 'T' for terminated
termination_date
Date of termination, if applicable
Adding Individual Pickers
Navigate to the user management app of HotWax Commerce
Open the user you want to make a Picker or create a new user
Go to the Fulfilment card tap and click on show as a picker
Click on add facilities button, this will open a new form. Select the facility for which you want to add the picker.
Verify Picker
1.Go to the Store Fulfillment app within HotWax Commerce.
2.Access the Orders tab within the store Fulfillment application.
3.Locate the order that need to be processed, or select orders in bulk
4.After selecting the desired orders we can select to pick order option to assign the picker or click on Print Picklist to generate the picking list.
5.Search for Picker: Search for the picker by name, Hotwax ID, or external ID. The picker's name should appear in the list menu for selection.