> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/system-admins/administration/company/facilities/manage-parkings.md).

# Manage parking queues

Parking queues are virtual facilities that hold orders outside an active fulfillment location. Use only the queues included in the order-routing design.

## Create a parking queue

1. Open the **Company App**.
2. Go to `Facilities` > `Parking`.
3. Click the create button.
4. Enter the name, internal ID, and description.
5. Save the parking queue.

## Rename a parking queue

1. Open the parking overflow menu.
2. Click `Rename`.
3. Enter the new name.
4. Save the change.

## Archive or restore a parking queue

1. Open the parking overflow menu.
2. Click `Archive`.
3. Confirm the action.

To restore a queue:

1. Open archived parking.
2. Find the queue.
3. Click the unarchive action.

Confirm that no active routing rule depends on a queue before archiving it.

## Understand common parking queues

| Queue                      | Purpose                                                                 |
| -------------------------- | ----------------------------------------------------------------------- |
| Brokering queue            | Holds orders until the next brokering run                               |
| Pre-order parking          | Holds pre-orders until their inventory and release conditions are ready |
| Backorder parking          | Holds orders waiting for replenishment                                  |
| Configuration facility     | Holds inventory reserved as a company-level threshold                   |
| General operations parking | Separates historical or non-operational imported orders                 |
| BOPIS rejected queue       | Holds pickup orders rejected by the selected store                      |
| Unfillable hold parking    | Holds unfillable orders outside the normal cancellation path            |
| Unfillable parking         | Holds orders for another brokering attempt                              |

The available queues and their automation depend on the tenant's routing configuration.


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