Manage parking queues

Parking queues are virtual facilities that hold orders outside an active fulfillment location. Use only the queues included in the order-routing design.

Create a parking queue

1. Open the Company App.

2. Go to Facilities > Parking.

3. Click the create button.

4. Enter the name, internal ID, and description.

5. Save the parking queue.

Rename a parking queue

1. Open the parking overflow menu.

2. Click Rename.

3. Enter the new name.

4. Save the change.

Archive or restore a parking queue

1. Open the parking overflow menu.

2. Click Archive.

3. Confirm the action.

To restore a queue:

1. Open archived parking.

2. Find the queue.

3. Click the unarchive action.

Confirm that no active routing rule depends on a queue before archiving it.

Understand common parking queues

Queue	Purpose
Brokering queue	Holds orders until the next brokering run
Pre-order parking	Holds pre-orders until their inventory and release conditions are ready
Backorder parking	Holds orders waiting for replenishment
Configuration facility	Holds inventory reserved as a company-level threshold
General operations parking	Separates historical or non-operational imported orders
BOPIS rejected queue	Holds pickup orders rejected by the selected store
Unfillable hold parking	Holds unfillable orders outside the normal cancellation path
Unfillable parking	Holds orders for another brokering attempt

The available queues and their automation depend on the tenant's routing configuration.