Manage facility groups

Facility groups define where a facility participates in pickup, online inventory, brokering, shipping, and fulfillment workflows.

Find a group

1. Open the Company App.

2. Go to Facilities > Groups.

3. Search by group name or ID.

4. Filter by group type.

5. Select a group or use its edit action.

Create a group

1. Click the create button.

2. Enter the group name.

3. Review the generated internal ID.

4. Select the group type.

5. Select the Product Store when the group is store-specific.

6. Enter a description.

7. Save the group.

The internal ID becomes permanent after creation.

Edit a group

Use the group edit action to change its name, description, group type, or Product Store links. Confirm the routing and inventory impact before deleting a group.

Manage facilities and sequence

1. Open the group.

2. Review current facilities.

3. Add individual facilities or use Include all when every eligible facility belongs in the group.

4. Drag facilities into the required sequence when the group order affects routing.

5. Remove facilities that are no longer eligible.

6. Save the changes.

Choose the group type

Group type	Use
Pickup	Facilities offered for Buy Online Pick Up In Store
Brokering	Facilities available together in an Order Routing brokering rule
Channel facility group	Facilities whose inventory contributes to a sales channel
Generate shipping label	Facilities that use supported HotWax Commerce label generation
Same-day shipping	Facilities that can meet the same-day fulfillment promise
OMS fulfillment	Facilities that use HotWax Commerce fulfillment

The same facility can belong to more than one group. Review all group memberships from the facility Groups tab.