Disable a facility

Disable a facility by removing it from active inventory and fulfillment workflows. The facility record remains available for history.

Before you start

Confirm that the facility has no orders that still require fulfillment and that the business has approved its removal from Product Stores, groups, and integrations.

Disable operations

1. Open the Company App.

2. Go to Facilities > Find.

3. Select the facility.

4. Mark the facility Permanently closed when the closure is permanent.

5. Turn off each Sell inventory online group.

6. Set fulfillment capacity to No capacity.

7. Turn off Allow pickup.

8. Turn off Use native fulfillment app.

9. Turn off Generate shipping labels.

10. Unlink Product Stores that no longer use the facility.

11. Open External mappings and remove obsolete Shopify or custom mappings.

12. Open Groups and remove the facility from active routing and channel groups.

Verify the result

Confirm that:

• The facility contributes no online inventory

• New orders bypass the facility

• Pickup and native fulfillment are off

• Product Store, group, and external mappings match the closure plan

Keep the facility record for historical orders and inventory records.