> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/system-admins/administration/company/facilities/add-new-facilities.md).

# Add a facility

Create a facility for every physical or operational location that holds inventory, fulfills orders, receives goods, or supports pickup.

## Create the facility

1. Open the **Company App**.
2. Go to `Facilities` > `Find`.
3. Click the create button.
4. Select the facility type, such as store or warehouse.
5. Enter the facility name.
6. Review the generated internal ID and enter an external ID when required.
7. Click `Create Facility`.

## Add the address

1. Enter the street address, city, country, state, and postal code.
2. Enter latitude and longitude, or use the generate action after the address is complete.
3. Save the address.

Accurate coordinates support distance-based routing and pickup-location search.

## Configure the facility

Review these settings:

* `Product Store`: Associates the facility with the brands it supports
* `Sell inventory online`: Adds facility inventory to an approved sales-channel group
* `Allow pickup`: Makes the facility eligible for pickup workflows
* `Use native fulfillment app`: Indicates whether the facility uses HotWax Commerce fulfillment
* `Generate shipping labels`: Enables supported label generation
* `Days to ship`: Records the facility lead time

Create a facility login only when the facility uses an approved shared-login workflow.

Click `Save Configurations` when the required values are complete. You can return to [Manage facility details](/documents/system-admins/administration/company/facilities/manage-facility-details.md) to add remaining configuration.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.hotwax.co/documents/system-admins/administration/company/facilities/add-new-facilities.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
