> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/store-operations/inventory/cycle-count/run-diagnostics.md).

# Run Diagnostics

To ensure that the Cycle Count App is properly configured and ready for use, HotWax Commerce provides a Run Diagnostics feature. This feature helps users verify that the device, app services, and required configurations are functioning correctly. Running diagnostics in advance reduces the risk of interruptions and errors during counting activities.

The diagnostics can be run from within the Cycle Count App by following these steps:

1. Navigate to the `Settings` page in the Cycle Count App.
2. Locate the `Diagnostics` card and click on the `Run Diagnostics` button to start the validation process.

{% hint style="info" %}
As the diagnostics run, each check will initially appear in a testing state. The checks are executed sequentially, and each one turns green upon successful completion, indicating that the validation has passed. Once all diagnostics turn green, the system is ready for cycle count operations. If any diagnostic does not pass, users should resolve the identified issue before proceeding with cycle count activities to ensure accurate and uninterrupted operations.
{% endhint %}

{% embed url="<https://youtu.be/v8mWo5HjCGQ>" %}
Video: Run Diagnostics
{% endembed %}


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