Import

New orders

Job Name: Import Orders Job Enum ID: JOB_IMP_ORD

Description

The Import Orders job is designed to import new orders recently created on eCommerce platforms into HotWax Commerce. New orders are identified by checking those created since the last time the job was executed. If the job is run for the first time, it defaults to orders created in the last 15 minutes from the execution time. This default duration can be adjusted using the "frequency" custom parameter.

Recommended Frequency Importing new orders every 15 minutes is generally sufficient to ensure customers have a grace period for order cancellations and to process expedited orders on time. However:

• Low Order Volume: For instances with lower order volume and more demanding fulfillment SLAs, consider increasing the frequency to every five minutes.

• High Order Volume: During periods of higher order volume, importing orders every 15 minutes is recommended to leverage HotWax Commerce's bulk import capabilities fully.

Approve Orders

Job Name: Approve Orders Job Enum ID: JOB_APR_ORD

Description In HotWax Commerce, all orders are initially marked as Created after downloading. Orders can be auto-approved using a scheduled job called Approve Orders, which checks the approval status of Shopify orders based on parameters set by Shopify merchants. The job runs at a default frequency and approves orders once all necessary details and required references are established.

Custom Parameters

Updates orders

Job Name: Import Order Updates from Shopify Job Enum ID: JOB_IMP_ORD_UPD

Description The Import Order Updates from Shopify job is specifically designed to handle the import of order updates from the eCommerce platform into HotWax Commerce. This job caters to a variety of order modifications, including the addition of new items, changes in item quantities, and the cancellation of items or entire orders.

Recommended Frequency The job is configured to run every 60 minutes, ensuring frequent updates and maintaining synchronization between Shopify and HotWax Commerce.

Canceled Orders

Job Name: Import Canceled Order Job Enum ID: JOB_IMP_CAN_ORD

Description The Import Canceled Orders job synchronizes order cancellations between the eCommerce platform and HotWax Commerce. It identifies orders marked as canceled in the eCommerce system and updates their status in HotWax Commerce, ensuring alignment and preventing further processing of canceled orders.

Canceled Items

Job Name: Import Canceled Items Job Enum ID: JOB_IMP_ITM_CNCL

Description The Import Canceled Items job is designed to actively monitor eCommerce platforms for order items that have been canceled. Unlike canceling the entire order, this job specifically targets canceled items and ensures their corresponding status is updated within HotWax Commerce. This job is crucial for maintaining accurate inventory records and order status in HotWax Commerce. By identifying and canceling individual items that have been canceled on the eCommerce platform, it prevents discrepancies and ensures that the system reflects the most up-to-date order information.

Recommended Frequency The job is configured to run every 15 minutes, ensuring a regular check for canceled items and prompt updates within HotWax Commerce.

Returns

Job Name: Import Order Returns Job Enum ID: JOB_IMP_RTN

Description The Import Order Returns job plays a crucial role in managing returned orders seamlessly between eCommerce platforms and HotWax Commerce. This job actively monitors eCommerce platforms to identify orders that have been returned. Subsequently, it initiates the creation of return transactions within HotWax Commerce. In cases where inventory is damaged, the job ensures accurate logging of Damaged variances in HotWax.

• Return Creation: The primary function of the job is to create return transactions in HotWax Commerce for orders identified as returned on the eCommerce platform.

• Restocking: If the inventory is damaged and marked as returnable, the job ensures that returned items are restocked appropriately.

Recommended Frequency The job is configured to run every 15 minutes, ensuring a regular check for returned orders and facilitating swift updates within HotWax Commerce.

Webhooks

Automated messages sent from eCommerce (Shopify) to OMS whenever an event occurs. They contain data about the event and are received in OMS, allowing real time communication between eCommerce and OMS.

Subscribe to Shopify eCommerce Webhooks from OMS for:

Upload

Completed Orders

Job Name: Upload Completed Orders

Job Enum ID: JOB_UL_CMPLT_ORD

Description

The Upload Completed Orders job synchronizes all orders marked as "Completed" in HotWax Commerce with Shopify. This ensures that orders in Shopify are updated to a "Fulfilled" status, maintaining accurate and consistent order tracking across both systems.

Recommended Frequency

The job is configured to run at a frequency that suits the needs of your business, ensuring timely updates for fulfilled orders.

Parameters

Canceled Orders

Job Name: Upload Canceled Orders

Job Enum ID: JOB_UL_CNCLD_ORD

Description

The Upload Canceled Orders job is used to upload canceled orders from HotWax Commerce to Shopify. HotWax Commerce allows retailers to set an auto-cancel date for each order, which defaults to 7 days. If an order is not fulfilled within this time frame, it is automatically canceled in HotWax Commerce and requires updating on Shopify to ensure both systems stay in sync. This bulk operation helps streamline the cancellation process, reducing manual effort and minimizing discrepancies between HotWax Commerce and Shopify.

Custom Parameters

More Jobs

Party Identification

Job Name: Party Identification Job Enum ID: JOB_PARTY_IDENT

Description The Party Identification job is designed to create or update Party Identification records within the system. This job ensures accurate and up-to-date identification of parties involved.

Recommended frequency The job is configured to run at a frequency that aligns with the business needs for regular updates of party identification records.

Custom Parameters

Update Order Tags

Job Name: Update Order Tags Job Enum ID: JOB_UPD_TAG_ORD

Description The Update Order Tags job, identified by Job Enum ID UPDATE_ORDER_TAGS, is designed to perform bulk updates to order tags on the eCommerce platform. This job facilitates efficient and large-scale modifications to order tags, ensuring synchronization with the latest data.

Recommended Frequency The job frequency can be configured based on the business needs and the desired frequency of updating order tags in bulk.

No custom parameters for this job

Complete Order Items from Shopify

Job Name: Complete order items from Shopify Job Enum ID: IMP_COMPL_ORD_ITM

Description The Complete Order Items from Shopify job ensures that order statuses remain synchronized between Shopify and HotWax Commerce. When items in an order are marked as completed in Shopify, this job automatically updates the corresponding items in HotWax to reflect their completed status. This synchronization helps maintain accurate order tracking, reduces manual updates, and ensures consistency across both platforms.

No custom parameters for this job

Approve Sales Orders

Job Name: Approve Sales Order Job Enum ID: JOB_APR_SALES_ORD

Description The Approve Sales Order job is designed to facilitate the approval of sales orders within the system. This ensures that sales orders are processed and approved promptly.

Recommended frequency The job is configured to run at a frequency that aligns with the business needs for timely approval of sales orders.

Custom Parameters

Bulk Process Refund for Received Return

Job Name: Bulk Process Refund for Received Return Job Enum ID: BLK_PROCESS_RTN_RFND

Description The Bulk Process Refund for Received Returns job is designed to efficiently process returns in bulk and push them to the Shopify platform. This job specifically handles returns that are associated with a sales channel set to POS. It is particularly useful for retailers who do not use Shopify's POS system, enabling them to manage returns and process refunds in bulk for smoother operations and accurate financial records.

Custom Parameters

Create Exchange Order

Job Name: Import Create Exchange Order Job Enum ID: JOB_CRT_SALES_ORD

Description The Create Exchange Order job processes orders for which an exchange has been initiated in Shopify and synchronizes these exchange details into HotWax Commerce. This ensures accurate tracking and management of exchange orders within the OMS.

Custom Parameters

Create Return Order

Job Name: Import Create Return Order Job Enum ID: JOB_CRT_RETURN

Description This job imports all return requests created in Shopify into HotWax Commerce. It ensures that return data, including returned items and customer details, is automatically synced for processing. This job helps keep records up to date, supporting accurate inventory adjustments and streamlined return management across both platforms.

Custom Parameters

Create Shipment for Incoming Returns

Job Name: Create Shipment for Incoming Returns Job EnumID: INCOMING_SHPMNT_RETN

Description The Create Shipment for incoming returns job serves to manage the reception of return shipments efficiently. When a return is initiated through Shopify, the return item details are added into the receiving app of HotWax Commerce.

Custom parameters

Import Last Day Orders from Shopify

Job Name: Import last day orders from Shopify Job Enum ID: JOB_IMP_MISS_ORD

Description The Import Last Day Orders from Shopify job imports all orders received on Shopify from the previous day into HotWax Commerce. This job ensures that no orders are missed, keeping the order data synchronized between Shopify and HotWax Commerce for accurate processing and inventory management. It helps maintain consistency across both platforms by ensuring all recent orders are promptly imported and recorded.

Custom Parameters

Order Item Attribute

Job Name: Order Item Attribute Job Enum ID: JOB_ORDER_ITM_ATTR

Description The Order Item Attribute job is designed to create or update Order Item Attribute records. This job ensures the accurate maintenance of order item attributes within the system.

Recommended frequency The job is configured to run at a frequency that suits the needs of your business, ensuring timely updates for order item attributes.

Custom parameters

Order Item Rejected

Job Name: Order Item Rejected Job Enum ID: JOB_ORDER_ITM_RJCT

Description The Order Item Rejected job records items that cannot be fulfilled, creating a rejection record in HotWax Commerce. This job ensures that order items, that are rejected from the fulfillment location where they were first allocated, are recorded for tracking purposes. It helps improve inventory management by keeping accurate records of items that could not be fulfilled from their original location.

Custom Parameters

Import Transfer Order

Job Name: Import Transfer Order Job Enum ID: JOB_ORDER_ITM_TO

Description The Import Transfer Order job brings transfer order details into the order management system from the ERP system to ensure consistency and accuracy in the inventory transfers. This process supports inventory accuracy by facilitating the fulfillment and receipt of inventory transfers.

Custom parameters

Order Identification

Job Name: Order Identification Job Enum ID: JOB_ORDER_IDENT

Description The Order Identification job is designed to create or update Order Identification records within the OMS. This job ensures accurate and up-to-date identification of orders.

Recommended frequency The job is configured to run at a frequency that aligns with the business needs for regular updates of order identification records.

Custom parameters

Import Order Metafield

Job Name: Import Order Metafield Job Enum ID: IMP_ORD_META_FLD

Description The Import Order Metafield job is designed to schedule a job for downloading order metafields. This job ensures the timely synchronization of order metafields from the specified namespace.

Recommended frequency The job is configured to run at a frequency that aligns with the business needs for regular updates of order metafields.

Custom parameters

Import Customer

Job Name: Import Customers from Shopify Job Enum ID: JOB_IMP_CSTMR

Description The Import Customer job imports customer data from Shopify into HotWax Commerce. This job ensures that customer information, including contact details and order history, is accurately synced between the two platforms, supporting smooth order processing and customer management in HotWax Commerce.

Custom Parameters

Approve Transfer Order

Job Name: Approve Transfer Orders Job Enum ID: JOB_APR_TO

Description The Approve Transfer Order job approves all transfer orders imported into HotWax Commerce from Shopify. This job ensures that the transfer orders are validated and ready for fulfillment, allowing the processing and shipping of items to proceed smoothly. It helps streamline the order fulfillment process by automating the approval of transferred orders.

Custom Parameters

Import Order Attribute

Job Name: Import order attribute Job Enum ID: JOB_ORDER_ITM_ATTR

Description Order attributes are additional details associated with an order that provides essential information for processing. For example, order attributes are used to move an order from the "created" state to the approved state, among other functions. The Import Order Attribute job imports these attributes, ensuring they are available for fulfillment once the order reaches the approved state.

Custom Parameters

Order Item Fulfillment

Job Name: Order Item Fulfillment Job Enum ID: JOB_ODR_ITM_FLFLMNT

Description The Order Item Fulfillment job is designed to complete order items using a JSON file in MDM (Master Data Management). This job ensures the fulfillment of order items and synchronization with the provided JSON file.

Recommended frequency The job is configured to run at a frequency that aligns with the business needs for completing order items using the MDM JSON file.

Custom Parameters

Process upload to eCommerce

Job Name: Process uploads to eCommerce

Job Enum ID: JOB_UL_PRCS

Description

This job is used in scenarios where multiple uploads to Shopify are queued, and it's crucial to ensure that these uploads are processed one at a time. This could be part of a larger system where inventory, product data, or other information needs to be synced with Shopify in an orderly and managed way, preventing conflicts and ensuring data integrity.

No custom parameters for this job

Process Bulk Imported File

Job Name: Process bulk imported files Job Enum ID: DMGR_RN_PNDNG_JB

Description This job is used in scenarios where a system needs to handle multiple data import jobs that are queued. It ensures that each job is processed in the correct order, with the appropriate service, and that the job statuses are accurately tracked. This is particularly useful in systems that manage large amounts of data, such as content management systems, e-commerce platforms, or enterprise resource planning (ERP) systems.

Custom Parameters

Import Historical Shopify Customer

Job Name: Import Historical Shopify Customer Job Enum ID: JOB_SHOP_CUST

Description

The Import Historical Shopify Customer job downloads historical customer data from Shopify and imports it into HotWax Commerce. This is crucial for integration with NetSuite, as NetSuite allows order creation only for customers that already exist in the system. By importing historical Shopify customers, this job ensures that all necessary customer records are available in HotWax Commerce, enabling seamless order transmission from HC to NetSuite alongside the customer data.

Custom Parameters

Bulk Send Brokered Order Mail

Job Name: Send Broker Order Mail Job Enum ID: JOB_BROKER_MAIL_ODR

Description The Send Broker Order Mail job facilitates the bulk sending of email notifications for brokered orders. This job ensures that customers receive timely updates on the status of their brokered orders, enhancing communication and order tracking.

Custom Parameters

Bulk Send Completed Order Mail

Job Name: Send Completed Order Mail Job Enum ID: JOB_COMPLET_MAIL_ODR

Description The Send Completed Order Mail job enables the bulk sending of email notifications for completed orders, ensuring customers are promptly informed when their orders are fulfilled and ready for receipt.

Custom Parameters

Packaged Multi-Stream Import

Job Name: Packaged multi-stream Import Job Enum ID: JOB_IMP_GN_JSON_LIST

Description This job is useful in scenarios where multiple pieces of JSON data need to be imported and processed by different services. For instance, in a data integration or ETL (Extract, Transform, Load) system, this function can be used to import and process batches of data from JSON files or API responses. It ensures that each data item is processed through the correct service and handles any errors encountered during the process.

Custom Parameters

Multi-Stream Import

Job Name: Multi-Stream Import Job Enum ID: JOB_IMP_JSON_DATA

Description This job is used when there is a need to process a single JSON data object by invoking a specific service. For example, it can be used in scenarios where data needs to be imported from a JSON payload and processed by a particular service in an application. This function ensures that the data is correctly validated and passed to the service, and handles any errors that may occur during the process.

Custom Parameters

Send Packed Order Mail

Job Name: Send Packed Order Mail

Job Enum ID: JOB_PACKED_MAIL_ODR

Description The Send Packed Order Mail job facilitates the bulk sending of email notifications for packed orders, notifying customers when their orders are prepared and ready for shipment.

Custom Parameters

Send Packed Shipment Notification to Customer

Job Name: Send Packed Shipment Notification to Customer Job Enum ID: SHPMNT_PKD_NT

Description This job is used in scenarios where notifications need to be sent for a large batch of shipments that have recently been packed. It is particularly useful for automating the process of informing customers or internal systems about the status of their shipments, ensuring timely communication and updates.

Custom Parameters

Jobs for Pre-Order Catalog Management in HotWax Commerce

Frequency for Pre-Order Jobs

All Pre-order jobs have a defined frequency of 15 minutes by default which can be modified and adjusted at any point of time as per the requirement. The user may have various options to modify the job, such as altering the run time, adjusting the frequency, and adding custom parameters if required, or can also cancel the job to reduce system load. Users can follow the given steps to execute any changes in the existing jobs to update the runtime and the scheduled frequency of the job whenever required.

Runtime: Time at which a job is scheduled particularly. Scheduled Frequency: A time duration for repeated occurrence.

1. Go to the Pipeline and search for the Job, by job name or related keyword.

2. Click on the Job Card to refer to the job detailed view.

3. Select the runtime function dropdown to change the run time from the dropdown or make custom changes.

4. Or change the scheduled frequency by choosing it from the dropdown or make a custom requirement.

5. Ensure to save the changes.

6. Users can add custom parameters to the jobs and schedule them accordingly.

7. Users can also “Skip” or “Cancel” the jobs from the same job detailed card.

Pre-sell Catalog (Auto Refresh Presell Catalog)

Job ID: JOB_REL_PREODR_CAT Job Name: Reset Preorder catalog Items

Description: The Pre-sell Catalog job automatically manages the addition or removal of pre-sell products from the HotWax Pre-order/Backorder category. This job checks for new products eligible for pre-order/backorder in the received feeds from ERP and adds them to the pre-order backorder catalog in HotWax Commerce based on specific eligibility criteria for product inventory, purchase orders, and order queues.

Troubleshooting Use Case

Issue 1: New or existing products do not appear as pre-orders or backorders.

Possible Causes:

• Item does not exist in the system

• PO status is canceled

• Item has Inventory in the system

Resolution Steps:

1. Status of PO items must be created or approved, ensuring canceled PO items are not considered for Pre-Order.

2. The promise date of a PO item must be in the future, guaranteeing that purchase order items will arrive in the future, not from an old PO.

3. The current inventory of the item must be 0, indicating it's out of stock and qualified for Pre-Order or backorder.

4. If the 'isNewProduct' field of a PO is marked as “yes”, it’s identified as a Pre-Order product; if marked “no”, it's categorized as a backorder product.

Products from purchase orders that don't meet these criteria won't be listed in HotWax Commerce's pre-order catalog. It's important to ensure that purchase order items adhere to these criteria for accurate listing.

Issue 2: Products are not removed from the pre-order or backorder category.

Resolution Steps:

1. Ensure all future inventory of pre-orders is received.

2. Ensure the Purchase Order status changes to “Canceled” or “Completed”.

3. Ensure the Purchase Order arrival date (promised fulfillment date) has passed.

4. There is no Return for any pre-order or backorder.

Custom Parameters

Jobs for Synchronizing the Pre-Order Catalog with eCommerce

Pre-sell on Shopify

1. Job ID: JOB_PREORDER_CAT_SYC Job Name: Preorder catalog sync

2. Job ID: JOB_ADD_PREORD_VRT Job Name: Bulk Upload to add preorder tags to products

Description These jobs facilitate updates to the Presell catalog on Shopify, encapsulating all pre-order-related changes, including promised delivery dates, product categories, and statuses. This file is placed on a dedicated SFTP location. These jobs set the pre-order or backorder category in the meta fields to add the suitable tag to the parent product on Shopify.

1. Tagging as HC:Pre-order or HC:Backorder can be easily managed by enabling the checkbox for the Add pre-order tags and Add backorder tags jobs, which helps to employ tags and meta fields to modify the Add to Cart button and display the expected delivery date on Shopify PDP.

2. It is essential to click checkboxes to schedule the Remove Pre-order tags and Remove Backorder tags jobs to eliminate the HC: Pre-order and HC: Backorder tags when a product is removed from the pre-order catalog.

3. Add Promise Date check box is also to be selected to enable setting the expected delivery dates on the product on Shopify PDP

Troubleshooting Use Case

Issue 1: The product is not updated as a pre-order or a backorder at Shopify and PDP

Possible Causes:

1. PO status is canceled

2. PO has a past expected delivery date.

3. Items have available inventory in the system.

4. The generated file is not processed by Shopify and is lying unread at the specified SFTP location

Resolution Steps:

1. Status of PO items must be created or approved, ensuring canceled PO items are not considered for Pre-Order.

2. The promise date of a PO item must be in the future, guaranteeing that the purchase order item will arrive in the future, not from an old PO.

3. The current inventory of the item must be 0, indicating it's out of stock and qualified for Pre-Order or backorder.

4. If the 'isNewProduct' field of a PO is marked as “yes”, it’s identified as a Pre-Order product; if marked “no”, it's categorized as a backorder product.

5. Item is associated with the pre-order or backorder category.

6. Ensure the file is read and processed from the SFTP location.

Products from purchase orders that don't meet these criteria won't be listed in Shopify’s pre-order catalog. Contact the Shopify team if your product is still not listed on Shopify.

Custom Parameters

Promise Date Changes (Update Pre-Order Category Item Arrival Date)

Job ID: JOB_UL_PRMS_DTE Job Name: Update promise dates for pre-order products.

Description

Update Pre-Order Category Item Arrival Date

When there are any changes in the arrival dates of the multiple items in the purchase orders, the promise dates need to be first updated in the HotWax Commerce pre-sell category. The Sync Variant Details job ensures that the expected date changes in the purchase order arrival date, and the promise dates of the product are also updated on Shopify. These changes happen through the Update Pre-Order Category Item Arrival Date job which creates a file and processes all the updated date changes in the HotWax Commerce category, after this, the Sync Variant Details updates the changes on Shopify.

Troubleshooting Use Case

Issue 1: The promise date of the Product is not updated on Shopify PDP.

Possible Causes:

1. PO status is canceled

2. Item does not exist anymore in the pre-order or backorder category.

3. Item has Inventory in the system.

4. The generated file is not processed by Shopify and is lying unread at specified SFTP location

Resolution Steps:

1. Status of PO items must be created or approved.

2. The promise date of a PO item must be in the future.

3. Ensure the current inventory of the item must be 0.

4. Ensure that the file is processed by Shopify from the SFTP location

Jobs for Sales Orders with Pre-Order Items

To ensure accurate representation of pre-order information when pre-orders are downloaded alongside regular orders, specific notes or tags are included in incoming sales orders for easy identification of pre-orders. The job is scheduled by selecting the respective checkboxes while configuring the Pre-sell on the Shopify job from the Job Manager application.

Users are allowed to select multiple checkboxes to schedule various jobs in HotWax Commerce for managing sales orders with pre-order items more efficiently.

Add Pre-order/Backorder Tags

Description: These jobs assign pre-order/backorder tags to orders containing pre-selling items. This simplifies identification for the operations team. The job is scheduled by selecting the respective checkbox against the Add Pre-Order Tag or Add Backorder Tag. By default, the frequency will be scheduled just as specified for the Pre-sell on the Shopify job.

Add Promise Date

Description: These jobs will assign promise dates to sales orders, mirroring the dates provided to customers upon order placement for pre-order or backorder items. This job, when activated via checkbox, appends promise date notes to sales orders. By default, the frequency will be scheduled just as specified for the Pre-sell on the Shopify job.

Update Promise Date

Description: There might be multiple purchase Orders uploaded in HotWax Commerce. Once the active PO is exhausted, the subsequent PO gets active with a new arrival date. Sometimes, a new PO is introduced with an early arrival date, while the Item already has a specified promise date at Shopify PDP. In cases where promise dates change due to shifts in the arrival date of purchase orders, updates to the promise dates in sales orders are necessary. The Update promise date job updates the promise date notes of the sales orders. This job, when activated via checkbox, adds notes to the impacted order items on Shopify for changes in promise dates. By default, the frequency will be scheduled just as specified for the Pre-sell on the Shopify job.

Adjust ATP on Early PO in Bulk

Description: The ATP available on the purchase orders needs to be handled when exhausted or shifted from one PO to the other PO. Merchandisers frequently handle multiple Purchase Orders for identical SKUs. Sometimes, they might upload a new Purchase Order with an earlier promised date, even if there's an existing Purchase Order for the same SKU in the system. In such cases, re-allocating sales orders from the initial Purchase Order to the latest one with an earlier date becomes vital. This ensures that customers who place pre-orders first are given priority, guaranteeing timely delivery. The task automatically adjusts Purchase Order ATP allocations and reallocates pre-orders accordingly. To schedule this, users need to enable and set up the Adjust ATP on Early PO in Bulk by selecting the checkbox available in the More Jobs section.

Promise Date Changes

Auto Sync Date to order

Description: Merchants can change the promise dates in sales orders if there are any changes in the promise date due to arrival date changes in Purchase orders through this job. This job can be scheduled by checking the box against the job name Auto Sync Date to order, available in the job card Promise Date Changes. The frequency can be set as required from the available dropdown or can be customized.

Email Customers

Description: To efficiently manage customer expectations regarding changes in promised dates, activating the Email customers checkbox initiates a job that triggers automatic emails to customers. This action ensures customers are informed whenever there's a modification in the promised date since the job notifies customers of any changed promise dates for their orders.

Release Pre-orders

Description: HotWax Commerce facilitates users to automatically handle the release and brokering of Shopify Pre-Orders, ensuring fulfillment from the most suitable location without requiring manual intervention. HC strategically organizes all pre-orders in a dedicated queue until their physical inventory is received. This approach ensures that brokering processes are not initiated for orders lacking available inventory. Once the pre-order inventory arrives, HotWax Commerce transfers all orders from the pre-order queue to the brokering queue. This allows the system's engine to efficiently match the most suitable inventory with specific orders for fulfillment.

Auto Releasing

Daily Job

Description: Merchandisers can schedule this job through the Job Manager Application from the Pre Order Page by enabling the Run Daily checkbox in the auto-releasing card. This automated process releases pre-orders where the shipping date has arrived and inventory is available in HotWax Commerce for release.

Adjustments

Hard Sync

Job Name: Upload Inventory

Job Enum ID: JOB\_UL\_INV

Description

The Upload Inventory job is designed to facilitate the upload of new inventory levels to the eCommerce platform for all the products. This job is crucial for keeping product availability up-to-date and ensuring accurate inventory representation on the eCommerce platform.

Recommended Frequency

The job frequency can be configured based on the business needs and the desired frequency of updating inventory levels.

Custom Parameters

Webhooks

Automated messages sent from eCommerce (Shopify) to OMS whenever an event occurs. They contain data about the event and are received in OMS, allowing real time communication between eCommerce and OMS.

Subscribe to Shopify eCommerce Webhooks from OMS for:

More Jobs:

Import inventory reset

Job Name: Import inventroy reset

Job Enum ID: JOB_IMP_INV

Description This job is useful in scenarios where there is a need to reset inventory levels to match actual physical counts. It is commonly used during inventory audits, adjustments, or when discrepancies are found in inventory records, ensuring the system's inventory matches the physical stock accurately.

Custom Parameters

Import Item Receipt

Job Name: Import Item Receipt

Job Enum ID: JOB_ITM_RECEIPT

Description The Import Item Receipt job updates inventory levels based on a file provided by NetSuite. The file, placed on the SFTP server, contains inventory deltas and other data. This job processes the file, retrieves the product IDs from NetSuite, and updates the corresponding inventory in HotWax for the specified facility, ensuring accurate records across systems.

Custom Parameters

Import Product Thresholds

Job Name: Import Product Thresholds

Job Enum ID: IMP\_PROD\_THOLD

Description

The Import Product Thresholds job, identified by Job ID IMP\_PROD\_THOLD, is designed to import a list of product thresholds based on specified tags and categories. This job is essential for updating product stock levels and ensuring that inventory management aligns with defined thresholds.

Recommended Frequency

The job frequency can be configured based on the business needs and the frequency of updates required for product thresholds.

Custom Parameters

Import Product Facility

Job Name: Import product facility from FTP

Job Enum ID: JOB_IMP_PROD_FAC

Description The Import Product Facility job is used in scenarios where product data needs to be imported or updated for specific facilities. It is particularly useful for integrating or synchronizing product data from ERP or during system migrations.

Custom Parameters

Export Product Thresholds

Job Name: Export Product Thresholds

Job Enum ID: EXP\_PROD\_THOLD

Description

The Export Product Thresholds job is designed to export a list of product thresholds based on specified tags and categories. This job is essential for obtaining insights into product stock levels and ensuring inventory management aligns with defined thresholds.

Recommended Frequency The job frequency can be configured based on the business needs and the frequency of updates required for product thresholds.

Custom Parameters

Bulk Recent Kit Product Inventory Setup

Job Name: Bulk Recent Kit Product Inventory Setup

Job Enum ID: BLK_RCNT_KIT_INV

Description The Bulk Recent Kit Product Inventory Setup job facilitates the configuration of inventory for newly added kit products in bulk. This job streamlines the setup process, ensuring that inventory levels for kit products are accurately computed in HotWax Commerce and synced with Shopify.

Custom Parameters

Import Inventory Transfer

Job Name: Import Inventory Transfer

Job Enum ID: JOB_INV_TRANS

Description This job synchronizes inventory transfer deltas between warehouses and HotWax. Whenever a transfer is received in the warehouse, this job updates the inventory delta in HotWax, ensuring accurate and consistent inventory levels across both the ERP and OMS systems.

Custom Parameters

Import Inbound Shipment

Job Name: Import Inbound Shipment

Job Enum ID: JOB\_IMP\_TO\_SHPMNT

Description

The Import Inbound Shipment job is designed to import information about inbound shipments associated with fulfilled transfer orders. This job is crucial for maintaining accurate records of incoming shipments, facilitating efficient order fulfillment.

Recommended Frequency

The job frequency can be configured based on the business needs and the frequency of inbound shipments for fulfilled transfer orders.

Custom Parameters

Scheduled Restock

Job Name: Scheduled Restock

Job Enum ID: JOB_SCHEDULED_RSTK

Description This job is particularly useful in scenarios where a business needs to manage inventory for incoming shipments and ensure that their eCommerce platform (Shopify) is updated accordingly. Some potential use cases include:

• Warehouse Operations: When a warehouse receives a shipment from a supplier, this function can automate the process of updating inventory levels and ensuring that the online store reflects accurate stock availability.

• Inventory Management: For businesses that manage inventory across multiple locations or platforms, this function helps maintain consistency between the internal inventory system and Shopify.

• Order Fulfillment: By ensuring that inventory levels are accurately updated in Shopify, the function helps prevent overselling and ensures that customers have access to real-time stock information.

Custom Parameters

Import Inventory

Job Enum ID: JOB\_IMP\_INV

Job Name: Import Inventory

Description

The Import Inventory job is designed to import inventory from the ERP (Enterprise Resource Planning) system. This job plays a crucial role in keeping the inventory information synchronized between the ERP and the OMS.

Recommended Frequency

The job frequency can be configured based on the business needs and the frequency of updates from the ERP system.

Custom Parameters

Sync Inventory From Shopify

Job Name: Sync Inventory From Shopify

Job Enum ID: JOB_SYNC_INV_FRM_SHPY

Description In the realm of inventory synchronization between HotWax Commerce and Shopify, typically, HotWax Commerce handles the updates to inventory data on Shopify. However, in specific scenarios, the Order Management System (OMS) sync inventory from Shopify. When there's a recent alteration in inventory, this task ensures that the inventory data is promptly updated from Shopify.

Custom Parameters

Sync Inventory From Shopify in Multi-Threading

Job Enum ID: SYNC\_INV\_SHPF\_MLTTHD

Job Name: Sync Inventory From Shopify in Multi-Threading

Description

The Sync Inventory From Shopify in Multi-Threading job is designed to synchronize inventory from Shopify, utilizing multi-threading for enhanced efficiency. This job is crucial for maintaining accurate inventory levels and ensuring seamless integration with the Shopify platform.

Recommended Frequency

The job frequency can be configured based on the business needs and the frequency of updates required for inventory synchronization.

Custom Parameters

Upload Recent Inventory Changes:

Job ID: UL\_RCNT\_INV

Job Name: Upload Recent Inventory Changes

Description

The Upload recent inventory changes job examines the inventory records of HotWax Commerce's products. It identifies products that have undergone inventory changes since the last synchronization.

To update inventory records, HotWax Commerce initiates an API call to retrieve information from Shopify about products that have undergone changes in HotWax Commerce. The inventory counts for these products in Shopify are then compared with the inventory counts that HotWax Commerce has on file.

After comparing inventory changes, the Upload recent inventory changes job records the difference and generates a GraphQL file for the affected products. This file is then uploaded to Shopify, which reads it and updates the available adjustments field to either add or deduct inventory based on the changes.

Recommended Frequency The recommended frequency for this job is 15 minutes, but it can be configured based on the business needs and the desired frequency of updating inventory levels.

Custom Parameters

Sync

Import Products

Job Name: Import New Products

Job Enum ID: JOB\_IMP\_PROD\_NEW

Description

The Import New Products job is designed to import new products from eCommerce or Product Information Management systems. This job is crucial for keeping your product catalog updated with the latest additions and ensuring accurate representation on your platform.

Recommended Frequency

The job frequency is set to run every 15 minutes by default. You may adjust this frequency based on the frequency of new product additions and the desired update interval for your product catalog.

Custom Parameters

Sync Products

Job Name: Import Product Updates

Job Enum ID: JOB\_IMP\_PROD\_UPD

Description

The Import Product Updates job is designed to update existing products from eCommerce or Product Information Management (PIM) systems. This job ensures that your product information stays current and reflects any changes made in the source system.

Recommended Frequency

The job frequency is set to run every 15 minutes by default. Adjust the frequency based on the update frequency of your product data in the eCommerce or PIM system.

Custom Parameters

Webhooks

Automated messages sent from eCommerce (Shopify) to OMS whenever an event occurs. They contain data about the event and are received in OMS, allowing real time communication between eCommerce and OMS.

Subscribe to Shopify eCommerce Webhooks from OMS for:

More Jobs

Import Kit Components

Job Name: Import kit components

Job Enum ID: IMP\_KIT\_METAFIELD

Description

The Import Kit Product Components job is specifically designed to import components of kit products from an external system. This job ensures that kit product components are accurately reflected in the Order Management System (OMS).

Recommended Frequency

The frequency of running this job depends on the frequency of updates or changes to kit product components. It is recommended to run this job as needed based on changes in the external system.

Custom Parameters

Import Promo Code

Job Name: Import Promo Code

Job Enum ID: JOB\_IMP\_PRMO\_CODE

Description

The Import Promo Code job is designed to import promotional codes into the system. This job is essential for managing and updating promotional offers on your platform.

Recommended Frequency

The frequency for running this job depends on the frequency of updates to your promotional codes. Adjust the frequency accordingly to ensure timely and accurate updates.

Custom Parameters

Product Identification

Job Name: Product Identification

Job Enum ID: JOB\_PROD\_IDENT

Description

The Product Identification job, identified by Job ID JOB_PROD_IDENT, is designed to create or update GoodIdentification records for products. This job is crucial for maintaining accurate identification and synchronization of product information across systems.

Recommended Frequency

The frequency for running this job depends on the frequency of updates to product identifications. Adjust the frequency accordingly to ensure timely and accurate updates.

Custom Parameters

Activate Products on Shopify

Job Name: Activate products on Shopify

Job Enum ID: JOB_ACT_PROD_SHPFY

Description The Activate Products on Shopify job synchronizes activated products, such as gift cards, from HotWax Commerce to Shopify. Gift cards, as stored-value products, must be activated to ensure customers can redeem them upon receipt. This job ensures that once gift cards are activated in HotWax Commerce, the activation codes are automatically synced to Shopify, making them immediately redeemable for customers.

Custom Parameters

Associate Products with Sub Catalog

Job Name: Associate products with sub catalog

Job Enum ID: JOB\_UPD\_PROD\_ASSOC

Description

The job identified by Job ID JOB_UPD_PROD_ASSOC is specifically crafted to link products within a child product catalog (typically a non-master catalog) with those in the master product catalog in OMS. This process is vital for ensuring accurate product associations across multiple Shopify stores utilizing the same product catalog, thereby enhancing consistency in the system.

Recommended Frequency

The recommended frequency for running this job is every 60 minutes. Adjust the frequency based on the frequency of updates or changes to product associations.

Custom Parameters

Remove Promo Code

Job Name: Remove Promo Code

Job Enum ID: JOB\_RMV\_PRMO\_CODE

Description

The Remove Promo Code job, identified by Job ID JOB_RMV_PRMO_CODE, is designed to remove promotional codes from the system. This job is crucial for maintaining an accurate and up-to-date list of active promotional offers on your platform.

Recommended Frequency

The frequency for running this job depends on the removal frequency of your promotional codes. Adjust the frequency accordingly to ensure timely and accurate removals.

Custom Parameters

Shipping

Ship packed Orders:

Job name: Ship packed orders Job Enum ID: JOB_SHIP_ORD_PKD

Description

The Ship Packed Orders Job is activated in the Job Manager App, orders will be automatically marked as shipped. Ensure to enable the isTrackingRequired setting on shipping methods to prevent automatic shipment for methods without tracking codes. However, note that this setting does not directly apply to the orders being shipped. To streamline order shipping in HotWax Commerce, navigate to the Completed tab and select the Ship Orders function to bulk mark them as shipped.

No custom parameters for this job