Use routing templates

Adapt complete routing templates to your stores, queues, shipping methods, and fulfillment policies.

Use these templates when you need a complete routing design instead of a single routing recipe. Each template maps a business goal to routing groups, routings, and routing rules in the HotWax Commerce Omnichannel Order Management System (OMS).

Template	Business goal
Cross-border shipping	Route orders by country-specific shipping methods and facility eligibility.
Inventory-based shipping	Protect store inventory while prioritizing rejected and expedited orders.

Before you apply a template:

1. Create the required facility groups.

2. Confirm your queue, shipping method, and sales channel values.

3. Replace every example name and threshold with a value from your OMS.

4. Build the configuration in Draft.

5. Review and test the full routing group before you change it to Active.

Read manage routing groups, configure routings, and configure routing rules for field-level instructions.