> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/retail-operations/inventory/transfers-app/transfer-order-details.md).

# Transfer Order Details

The Transfer Order Details page shows the status, facility assignments, shipping configuration, and item-level progress for a Transfer Order (TO).

## TO overview

* The header shows the current TO status, order name, and lifecycle.
* A TO can move through `Created`, `Approved`, `Cancelled`, or `Completed`.

{% hint style="info" %}
Only TOs in `Approved` status are available for fulfillment in the Fulfillment App and receipt in the Receiving App.
{% endhint %}

## Origin facility and shipping info

The Origin card shows the shipping facility, address, `Carrier`, and `Method`.

* Select the open icon to view the facility in the `Facilities` app.
* Update `Carrier` and `Method` until the order reaches a finished state.

## Destination facility

The Destination card shows the receiving facility and address.

* Select the open icon to view the facility in the `Facilities` app.

## Timeline

* Review a chronological list of order events.
* The timeline can include status changes, shipments, and receipts.

## Summary

Use the `Summary` section to filter items inside the order:

* `All`
* `Pending Fulfillment`
* `Pending Receipt`
* `Completed`

If the order has receipt discrepancies, the page also shows discrepancy chips for:

* `Under shipped`
* `Under received`
* `Over received`

## Order actions

The footer shows the actions that are currently allowed for the order.

### Add items

Select `Add items` to add products to an existing TO.

You can add items only while the TO is in `Created` status.

### Approve

Select `Approve` to move the TO from `Created` to `Approved`.

### Close order

Select `Close order` to cancel the whole TO.

After approval, `Close order` is available only when inventory has not been impacted yet:

* In `Fulfill & Receive` and `Fulfill only`, cancellation is blocked after items are packed, shipped, or otherwise issued.
* In `Receive only`, cancellation is blocked after any quantity is received.

### Close fulfillment

Select `Close Fulfillment` to stop fulfillment for the remaining unshipped quantity.

* This action is available only on approved orders.
* It does not apply to `Receive only` orders.
* It is available only after inventory has already been impacted and at least one item is still pending fulfillment.

## Item-level actions

Select the More (⋮) icon on an item row to access item actions.

While the TO is in `Created`:

* `Edit ordered qty`
* `Remove item`

While the TO is in `Approved`, the available actions depend on item status:

* `Fulfill`: Opens the Fulfillment App for the origin facility.
* `Receive`: Opens the Receiving App for the destination facility.
* `Close fulfillment`: Cancels the remaining unfulfilled quantity and releases reservations.
* `Approve`: Approves newly added items that are still in `ITEM_CREATED`.
* `Cancel`: Cancels newly added items that are still in `ITEM_CREATED`.

## Item details

Each item row shows:

* Quantity ordered
* Quantity shipped
* Quantity received
* Current item status
* Discrepancy badges when applicable

## Bulk receive

Select `Bulk Receive` to receive multiple items at once.

* `Remaining issued quantity`: Receives the remaining shipped quantity.
* `Remaining ordered quantity`: Receives the remaining ordered quantity.
* `Close items with 0 receipt`: Completes the selected items with zero received quantity.

Items that are still pending fulfillment are skipped during `Bulk Receive`.

## Item statuses

Item statuses vary by lifecycle, but you typically see these queue states on the page:

* `Pending Fulfillment`
* `Pending Receipt`
* `Completed`

The page can also show discrepancy badges:

* `Under shipped`
* `Under received`
* `Over received`


---

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