Introduction

Welcome to the Business Processes guide, designed to provide a detailed understanding of our key operational workflows, including order fulfillment, inventory management, and order routing.

• Order Fulfillment: This section delves into key stages involved in order fulfillment, including order allocation, picking, packing, and shipping. Learn about how each step is designed to maintain efficiency and accuracy in fulfilling customer orders.

• Inventory Management: Here, we outline the strategies and practices used to manage inventory across the network. Learn about how inventory levels are monitored, updated, and synchronized with real-time data to ensure optimal stock availability and accurate fulfillment.

• Order Routing (Upcoming): This part of the guide explains the mechanisms behind routing orders to the most optimal fulfillment locations. Learn about how HotWax Commerce utilizes intelligent logics and real-time data to route orders to warehouses or stores, ensuring timely and cost-effective deliveries.

By exploring these processes, you will gain valuable insights into how HotWax Commerce supports streamlined omnichannel journeys, enabling you to deliver a cohesive and consistent customer experience across all sales channels.